Contact Customer Service

Have Questions?

E- Mail Us:
If you have any questions about products, orders you have placed, or want to comment about our services, use the Email Form below.

Phone Us:
Want to talk to a real person, about products, orders you have placed or want to place an order by phone, or make a comment about our services.

Call Toll Free 800.733.7111

Direct sales extensions:

Danny Pena - 800.733.7111 ext. 308, In NJ call 973.473.5236 ext. 301,

Jose Rivera - 800.733.7111 ext. 308 In NJ call 973.473.5236 ext. 308,

Arlene Keller - 800.733.7111 ext. 302, In NJ call 973.473.5236 ext. 302 (service orders only)

Ted Rogozinski -, Web Orders, Distributor Orders, A/R, A/P and special inquires

- Distributors Orders: please e-mail new orders to:

- A/P Invoices: please e-mail invoices to:

- Warranty, Returns and Exchanges: please e-mail requests to

We’re Open During this Health Crisis

However, due to an unprecedented high volume of orders, you may experience shipping delays of up to 5 months. We will notify you of your expected shipping date after we process your order. This does not apply to our sharpening services. Thank you for your understanding.